One Account, Your Wallet Already Knows the Way
Setting up on a 999 takes a few steps — your mobile number, a password, and the bKash, Nagad, or Rocket wallet you already use. Access depends on local law and eligible regions.
What to Expect When You Register
Start by entering your mobile number — this becomes your account identifier and the number we send your OTP to. Once you confirm the OTP, you set a password and your account is active. From there, the cashier section connects directly to bKash, Nagad, and Rocket so your first deposit follows the same flow you
use for any mobile payment. Identity verification may be required before withdrawals are processed; you will be prompted to submit a copy of your national ID at that stage. Keep your login credentials private and do not share your OTP with anyone. If you access the lobby from Dhaka or anywhere else in Bangladesh, the
account interface is the same across devices.
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OTP Verification Your mobile number receives a one-time code during registration. Enter it to confirm ownership before your account is activated.
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Wallet Connection Link your bKash, Nagad, or Rocket number in the cashier section. Deposits follow the same send-to-number flow you already know.
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Identity Check Before Withdrawal A national ID copy is required before your first withdrawal is processed. Upload it through the account verification section when prompted.
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Account Support Access Once registered, you can reach the support team through live chat inside the account dashboard for help with login, wallet linking, or access issues.
Account
Start by entering your mobile number — this becomes your account identifier and the number we send your OTP to. Once you confirm the OTP, you set a password and your account is active. From there, the cashier section connects directly to bKash, Nagad, and Rocket so your first deposit follows the same flow you use for any mobile payment. Identity verification may be required before withdrawals are processed; you will be prompted to submit a copy of your national ID at that stage. Keep your login credentials private and do not share your OTP with anyone. If you access the lobby from Dhaka or anywhere else in Bangladesh, the account interface is the same across devices.
Browse LobbyYour details are encrypted for secure account access.
Reach Us When You Need It
If you run into trouble during registration or after — a missed OTP, a deposit that has not reflected, or a login issue — these are the channels to use. Have your registered mobile number ready when you contact us.
Live Chat
Access live chat from inside your account dashboard. It is the quickest path for deposit queries, OTP issues, and wallet linking questions.
Email Support
For account verification documents or withdrawal queries, email support handles cases that need a paper trail or file attachments.
Help Centre
The help centre covers common registration steps, wallet deposit flows, and account security settings you can read through at any time.
Local Wallets, Straightforward Deposits
After registration, open the cashier and choose bKash, Nagad, or Rocket. You will see an account number to send to — open your wallet app, send the amount, confirm with your PIN, then enter the transaction ID back in the cashier. The deposit reflects in your account balance once the transfer is matched on our end. Withdrawals follow a similar path in reverse, with identity verification completed first.
bKash
Send to the displayed bKash number from your app, confirm with your PIN, and submit the transaction ID in the cashier to complete the deposit.
Nagad
Use the Nagad send-money flow, enter the amount shown, confirm, then paste your transaction reference into the deposit form.
Rocket
Open Rocket, send to the account number in the cashier, note the confirmation code, and enter it to link the transfer to your account balance.
How We Protect Your Account
Your account data and wallet transactions are handled with standard security practices. Here is what is in place from the moment you register.
SSL Encryption
All data between your device and our servers travels over SSL. Your login credentials and payment details are encrypted in transit at every step.
OTP Identity Check
Every new login from an unrecognised device triggers an OTP to your registered mobile number, so only you can authorise access.
Withdrawal Verification
We match your national ID against your account before releasing withdrawals. This step protects your balance from unauthorised payout requests.
Data Protection
Your personal details and transaction history are stored securely and are not shared with third parties outside of what our privacy policy describes.
Common Questions About Signing Up
Answers to what people ask most before and after creating an account on a 999.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.